Due to the digital nature of our gift cards, all sales are generally final. Once a gift card has been purchased and the card number and PIN have been delivered, the transaction cannot be reversed.
Refunds may be considered in exceptional circumstances, such as:
To request a refund, please contact our support team with your order number and a detailed explanation of the issue. Refund requests must be submitted within 7 days of purchase.
Approved refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.
The following are not eligible for refunds:
If you initiate a chargeback without first contacting us, your account may be suspended. We encourage you to contact us first to resolve any issues.
For refund inquiries, please contact our support team with your order number and details of your request. We aim to respond to all inquiries within 24-48 hours.
Last updated: November 29, 2025